Frequently Asked Questions

What gas oil do I need?

There are a number of different grades of gas oil. The grade will be determined by the end use of your gas oil.

Since January 2011 legislation states that gas oil used in off-road vehicles is required to have a reduced sulphur content of no more than 10ppm (parts per million). We offer low sulphur dyed diesel, FAME-free and standard gas oil grades.

For commercial heating customers we offer standard gas oil or GreenFlame, our greener alternative to the regular gas oil grade.

Is the gas oil prepared for winter?

Yes, we source products from all major refiners, who will prepare the fuel in time for the colder months of the year to prevent waxing.

What areas does F. Peart and Co. deliver?

F. Peart & Co. delivers across the East of England, from Newcastle to Nottingham. Our depot network ensures that your fuel delivery is never too far away.

Can I schedule my deliveries so that I don’t run out of oil?

Yes, we can put you onto a Top Up Service plan so that your fuel levels are monitored and replenished when you’re running low. This type of delivery scheme can benefit customers, especially in the winter months, as we’ll make sure your business is a priority should bad weather or shortages occur, due to high demand affecting our normal delivery schedule.

When will I receive my order?

Fuel orders are typically 2-3 days in the summer, but delivery windows vary in the winter depending on demand.

In you need an emergency delivery please let us know when you call to order your fuel. We have an extensive delivery network, which means we will always go the extra mile to ensure you receive fuel when and where you need it.

How can I pay for my business fuel?

Aside from invoicing, other payment methods include credit and debit card payments, cheques and Direct Debit.

What are the payment terms?

We have various payment terms for commercial customers, including 30 days rolling credit.

Can I swap to paperless billing?

Sign up to paperless billing by emailing register@myheatingoil.net with your name and account number and we'll do the rest.

Besides fuel, what other products and services do you supply?

F. Peart & Co. can provide a full range of products for business customers, including lubricants and greases, AdBlue, tanks, monitoring devices and alarms, spill kits and additives.