Frequently Asked Questions

How long will it take for my oil to arrive?

During the summer months our usual delivery window is 2-3 days.

In the winter months the window can increase to 2-3 weeks. During periods of snow and ice, delivery times can increase even further.

If you need your heating oil urgently, please let us know when you order. We will then endeavour to get your oil to you as quickly as possible.

How do I pay for fuel?

You can pay in a number of ways:

• Via credit or debit card when ordering
• Via direct debit with our Easy Payment Plan
• Pay for the fuel on delivery

Do I have to be in for a delivery?

As long as we can access your tank, then we can make unattended deliveries.

All our tankers are metered, so we always leave you with a receipt giving the exact amount of fuel dispensed.